Introduction
Welcome to GradSwing (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, protect, and disclose your personal data when you visit our website www.gradswing.com or use our academic assignment help services. By accessing our website or availing of our services, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal and usage information when you interact with us, including:
- Personal Identifiers: Full name, email address, phone number, password, academic details, country of residence.
- Account & Service Data: Order history, uploaded documents, chat transcripts, feedback/testimonials.
- Payment Data: Processed via third-party payment gateways. We do not store card details.
- Device & Usage Data: IP address, device type, browser, OS, cookies, session timestamps.
- Personal Identifiers: Full name, email address, phone number, password, academic details, country of residence.
- Account & Service Data: Order history, uploaded documents, chat transcripts, feedback/testimonials.
- Payment Data: Processed via third-party payment gateways. We do not store card details.
- Device & Usage Data: IP address, device type, browser, OS, cookies, session timestamps.
2. How We Use Your Information
Your information is processed to:
- Manage your user account
- Deliver academic services and support
- Improve user experience and site analytics
- Communicate important updates
- Conduct marketing (with opt-out option)
- Ensure fraud prevention and legal compliance
- Manage your user account
- Deliver academic services and support
- Improve user experience and site analytics
- Communicate important updates
- Conduct marketing (with opt-out option)
- Ensure fraud prevention and legal compliance
3. Legal Bases for Processing
We collect and process data under these bases:
- Consent
- Performance of Contract
- Legitimate Interests
- Legal Compliance
- Consent
- Performance of Contract
- Legitimate Interests
- Legal Compliance
4. Data Sharing and Disclosure
We do not sell your data. Information may be shared with:
- Service Providers & Subcontractors
- Payment Gateways
- Marketing Partners (if opted-in)
- Legal Authorities when required
- Service Providers & Subcontractors
- Payment Gateways
- Marketing Partners (if opted-in)
- Legal Authorities when required
5. Data Security
We use advanced security measures, but no method is 100% secure. Use of our service is at your own risk.
6. Cookies & Tracking
We use cookies to enhance functionality and personalize user experience.
Types:
- Essential
- Analytics
- Marketing
Types:
- Essential
- Analytics
- Marketing
7. Your Privacy Rights
Depending on your location, you have the right to access, correct, delete or restrict your data. We adhere to GDPR (UK/EU), PIPEDA (Canada), APP (Australia), and India’s PDP Bill 2023.
8. Data Retention
We retain data as long as necessary to provide services and comply with legal obligations.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18 years old.
10. International Transfers
Your data may be processed outside your country. We ensure compliance with cross-border regulations.
11. Third-Party Links
We are not responsible for the privacy practices of linked third-party sites.
12. Updates to This Policy
We may update this Privacy Policy. Continued use of services implies agreement with updated terms.
13. Contact Us
For concerns or inquiries:
Email: support@gradswing.com
Website: www.gradswing.com
Email: support@gradswing.com
Website: www.gradswing.com